Research
01
Research
You know there's a problem but not how to solve it. We help you by providing customized insights to drive performance and contious quality improvement.
Analyze
02
Analyze
No cookie cutters here! We create, execute, and analyze research methodology which helps you get the insights you need.
Recommend
03
Recommend
We recommend best practice solutions based on the latest research to help you transform your approach to your problem - by leveraging the human assets in your organization.
Activate
04
Activate
We develop succinct project plans and connect you with the resources to implement. We then stay around as your trusted advisor, available to act as an extension of your team when you need us.
Our Purpose

Serving Those Who Serve

We help service-focused organizations obtain the data, analysis, recommendations, and activation resources they need to continuously improve service quality, decrease errors, retain employees, satisfy customers, and boost revenue through innovation. Are you ready to approach failure in a different way? Here are some of our clients and what we have done for them.
Denny's, Inc.
We have helped Denny's, Inc by walking alongside the Chief Learning and Development Officer communicate the rollout and training cadence of large capital initiatives. WWC also produces research to guide executive decision making to improve service quality.
LEARN HOW WE HELPED DENNY'S
Vitality Unlimited
Every year, we create a custom continuous quality improvement plan based on the results of their employee satisfaction and engagement survey. This behavioral health organization has grown from 50 to more than 100 employees and has significantly increased employee retention as well as improved their customer reviews on social media.
LEARN HOW WE HELPED VITALITY
Pestec
Pestec sees us as an essential part of their growth, measuring the impact of change, adjusting employee processes, and revamping the way they train to improve customer experience. They see us as an essential extension to their team.
LEARN HOW WE HELPED PESTEC
Management Consulting to Drive Performance

We Help You Understand the Root Cause of Failure

What will drive Continuous Quality Improvement (CQI) in one organization might not in another. We help you understand your organization's pain points so you can address them at both a macro and a micro level.
WWC is Your Trusted Advisor
Why Choose Us

We Are Committed To Your Long-Term Success

There are many management consultants out there - few who become an extended part of your team like we do. We aren't in-and-out consultants. Our average tenure with our clients is 3+ years.

2016

Year Established

8

Consultants

Big Client

Denny's, Inc.