Archives June 2023

Driving Organizational Performance with Psychological Safety

It’s no secret that organizational performance hinges on how well employees can do their jobs, yet creating the right environment to enable them is a challenge for many senior leaders. Establishing psychological safety in the workplace – an atmosphere in which individuals feel comfortable expressing themselves and providing feedback without fear of judgment or retribution – is essential to unlocking and sustaining performance growth. In this article, we’ll explore why psychological safety matters, how to create it, and the benefits it brings to organizations[^1^].

Why Psychological Safety is Critical in the Workplace

First, it’s important to understand why psychological safety is so critical in the workplace. To maintain high performance and quality standards, employees must be able to receive feedback and learn from mistakes without fear of reprimand or alienation. Without psychological safety, employees may feel too intimidated to speak up with ideas or concerns, leaving their potential contributions to organizational success untapped[^2^].

Additionally, a psychologically safe work environment encourages creativity and collaboration – both necessary ingredients for innovation and long-term sustainability[^3^].

Creating Psychological Safety

So how can leaders create psychological safety within their teams?

Model the Behavior You Expect

One way is to model the behavior you expect from your staff. Lead by example when it comes to giving constructive feedback without judgment and showing appreciation for employee input. Also, emphasize that mistakes are part of the learning process – rather than punishing someone for making an error, use it as an opportunity for growth by helping them develop a plan for improvement[^4^].

Create an Open Dialogue

Another key component is communication – create an open dialogue between team members and managers so that everyone feels comfortable voicing their opinions without fear of negative repercussions. This could include weekly check-ins or monthly team meetings where everyone can provide honest feedback on their experiences and ask questions on any topics that may be causing confusion or anxiety. By creating these dedicated spaces for two-way conversations, leaders can demonstrate their commitment to psychological safety while also strengthening relationships between colleagues[^5^].

Welcome All Perspectives

Finally, recognize the importance of diversity and inclusion – having a variety of voices involved ensures that all perspectives are heard which can lead to better decisions being made. Showing respect towards every team member regardless of differences in backgrounds or beliefs will foster greater trust among team members which in turn will enhance psychological safety within the workplace overall[^6^].

The Benefits of Fostering Psychological Safety

The benefits of fostering psychological safety go beyond individual performance gains – studies have shown that it leads to greater job satisfaction overall and improved morale within organizations as well as increased productivity on projects due to enhanced collaboration among team members[^7^]. Leaders who prioritize creating an environment that fosters open dialogue and encourages problem-solving are more likely to attract top talent who value being part of a psychologically safe workplace where they can contribute meaningfully while developing personally at the same time[^8^].


  • Creating psychological safety within an organization is essential if leaders want to unlock performance growth among their workforce.
  • Model the behaviors you wish to see from others
  • Have open communication between managers and staff
  • Embrace diversity in all forms
  • Reward learning from mistakes rather than punishing them.

Doing this not only yields stronger individual performances but better collaboration between colleagues leading ultimately to higher levels of job satisfaction across the board – something every leader should strive for[^9^]!

[^1^]: Edmondson, A. (2016). Building a psychologically safe workplace. TEDx Talks. Retrieved from

[^2^]: Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692-724.

[^3^]: Nemeth, C. J., & Nemeth-Brown, B. (2003). Better than individuals? The potential benefits of dissent and diversity for group creativity. In P.B. Paulus, & B.A. Nijstad (Eds.), Group Creativity (pp. 63-84). Oxford University Press.

[^4^]: Duhigg, C. (2016). What Google learned from its quest to build the perfect team. New York Times Magazine. Retrieved from

[^5^]: Edmondson, A. C. (2003). Speaking up in the operating room: How team leaders promote learning in interdisciplinary action teams. Journal of Management Studies, 40(6), 1419-1452.

[^6^]: Shore, L. M., Randel, A. E., Chung, B. G., Dean, M. A., Ehrhart, K. H., & Singh, G. (2011). Inclusion and diversity in work groups: A review and model for future research. Journal of Management, 37(4), 1262-1289.

[^7^]: Delizonna, L. (2017). High-performing teams need psychological safety. Here’s how to create it. Harvard Business Review. Retrieved from

[^8^]: Edmondson, A. C., & Lei, Z. (2014). Psychological safety: The history, renaissance, and future of an interpersonal construct. Annual Review of Organizational Psychology and Organizational Behavior, 1, 23-43.

[^9^]: Porath, C. (2016). How incivility kills collaboration. Strategy+Business Magazine. Retrieved from

Top Ways Departmental Leaders Can Enable Performance

Introduction The success of any organization largely depends on the productivity of its employees. Departmental leaders play a crucial role in enabling performance and maximizing employee potential. This blog post examines the top ways in which departmental leaders can optimize performance within their teams. We’ll discuss the following strategies:

  1. Setting clear expectations and goals
  2. Providing continuous feedback and support
  3. Offering opportunities for professional development
  4. Recognizing and rewarding achievements
  5. Encouraging teamwork and collaboration
  6. Promoting work-life balance

1. Setting clear expectations and goals A crucial aspect of enabling performance is ensuring that each employee understands their role, responsibilities, and objectives within the organization. Departmental leaders should:

  • Clearly communicate the department’s goals and expectations (1)
  • Set realistic, measurable, and attainable performance targets
  • Ensure employees understand how their individual performance contributes to the organization’s overall success (2)

2. Providing continuous feedback and support Research shows that constant feedback is vital for employee development and performance improvement. Leaders should:

  • Conduct regular performance reviews and offer constructive feedback
  • Address performance issues promptly and work with employees to develop improvement plans (4)
  • Provide mentorship and coaching to help employees grow professionally (5)

3. Offering opportunities for professional development Employees who believe their company offers opportunities for growth and development are more likely to feel engaged and stay with the organization. Departmental leaders can support employee development by:

  • Identifying skill gaps and providing appropriate training and development programs
  • Creating growth opportunities through cross-functional projects or job rotations
  • Encouraging employees to attend industry conferences and workshops (6)

4. Recognizing and rewarding achievements Acknowledging and rewarding hard work and accomplishments can significantly improve employee morale and performance. Departmental leaders can:

  • Implement a formal recognition program that rewards outstanding performance
  • Offer various types of rewards, such as bonuses, promotions, or flexible work schedules
  • Celebrate team successes and milestones with team-building events or activities (7)

5. Encouraging teamwork and collaboration Effective teamwork and collaboration lead to better problem-solving, innovation, and overall performance. To foster a collaborative environment, department leaders should:

  • Ensure employees understand the importance of teamwork and establish clear team goals and objectives
  • Encourage open communication and information sharing among team members
  • Organize team-building activities that instill trust and camaraderie (8)

6. Promoting work-life balance Maintaining a healthy work-life balance is essential for employee satisfaction and performance (20). Departmental leaders should:

  • Encourage employees to take breaks and avoid excessive overtime (9)
  • Offer flexible work arrangements, such as remote work or flexible hours
  • Support employees in managing work-related stress and addressing personal issues (10)

Conclusion Departmental leaders can significantly impact employee performance by adopting these strategies. By setting clear expectations, providing feedback and support, offering professional development opportunities, recognizing achievements, encouraging teamwork, and promoting work-life balance, leaders can create an environment conducive to high performance and employee satisfaction.


  1. Locke, E. A., & Latham, G. P. (2002). Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. American Psychologist, 57(9), 705-717.
  2. Rogg, K. L., Schmidt, D. B., Shull, C., & Schmitt, N. (2001). Human resource practices, organizational climate, and customer satisfaction. Journal of Management, 27(4), 431-449.
  3. London, M. (2003). Job feedback: Giving, seeking, and using feedback for performance improvement. Lawrence Erlbaum Associates Publishers.
  4. Noe, R. A. (2010). Employee training and development. Irwin/McGraw-Hill.
  5. Allen, D. G., Bryant, P. C., & Vardaman, J. M. (2010). Retaining talent: Replacing misconceptions with evidence-based strategies. Academy of Management Perspectives, 24(2), 48-64.
  6. Nelson, B. (1994). 1001 ways to reward employees. Workman Publishing.
  7. West, M. A. (2002). Sparkling fountains or stagnant ponds: An integrative model of creativity and innovation implementation in work groups. Applied Psychology, 51(3), 355-387.
  8. Greenhaus, J. H., Collins, K. M., & Shaw, J. D. (2003). The relation between work-family balance and quality of life. Journal of Vocational Behavior, 63(3), 510-531.
  9. Kossek, E. E., & Ozeki, C. (1998). Work-family conflict, policies, and the job-life satisfaction relationship: A review and directions for organizational behavior-human resources research. Journal of Applied Psychology, 83(2), 139-149.
  10. Allen, T. D., Herst, D. E. L., Bruck, C. S., & Sutton, M. (2000). Consequences associated with work-to-family conflict: A review and agenda for future research. Journal of Occupational Health Psychology, 5(2), 278-308.

Note: If utilizing references, please check your university library as DOI numbers were not provided.